General
We process your personal data (e.g. title, name, address, email address, telephone number, payment details) solely in accordance with the provisions of German data protection law. The following provisions inform you about the nature, scope and purpose of the collection, processing and use of personal data. This privacy policy applies only to our websites. If you are redirected to other sites via links on our pages, please check there for information on how your data is handled.
The data collected is indicated in the relevant input forms. We use the data you provide to process contracts and handle your enquiries. Once the contract has been fully processed, your data will be blocked for further use and deleted after the expiry of the retention periods under tax and commercial law, unless you have expressly consented to further use of your data or we reserve the right to use your data beyond this, which is permitted by law and about which we inform you below.
Data transfer for advertising purposes
Data will only be disclosed to third parties for advertising purposes if you have expressly given your consent. You may withdraw your consent at any time by contacting the operator. Please use one of the contact details provided in the legal notice.
Data controller within the meaning of the GDPR
The controller within the meaning of the General Data Protection Regulation (GDPR), as well as other data protection laws applicable in the European Union and other provisions of a data protection nature, is:
Kletterwald Plochingen GmbH
Managing Director: Helmut Wackenhut
Steffelesweg 24
73207 Plochingen
Telephone: +49 (0)152 341 689 48
Fax: +49 (0)7153 99 26 41
Email: info@kletterwald-plochingen.de
Cookies
This website uses cookies to recognise its visitors. No data obtained through cookies is passed on to third parties. If you nevertheless wish to prevent cookies from being stored, you can disable them in your browser settings.
Google Web Fonts
External fonts, Google Fonts, are used on this website. Google Fonts is a service provided by Google Inc. (“Google”). These web fonts are integrated via a server request, usually to a Google server in the USA. This transmits information to the server regarding which of our web pages you have visited. Google also stores the IP address of the browser on the visitor’s device.
Further information can be found in Google’s privacy policy, which you can access here:
https://www.google.com/policies/privacy/
Google Analytics
This website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses so-called “cookies”, text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, if IP anonymisation is activated on this website, your IP address will be truncated by Google beforehand within Member States of the European Union or in other signatory states to the Agreement on the European Economic Area.
Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services relating to website and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.
You can prevent the storage of cookies by adjusting your browser settings accordingly; however, please note that in this case you may not be able to use all the functions of this website to their full extent.
You can also prevent the collection of data generated by the cookie and relating to your use of the website (including your IP address) by Google, as well as the processing of this data by Google, by downloading and installing the browser plug-in available via the following link: http://tools.google.com/dlpage/gaoptout?hl=de.
Contact form
When you use the contact form provided on these pages, the information you enter and any attached files will be transmitted and stored for the purpose of responding to your enquiry. No data will be passed on to third parties.
Google Maps
This website uses the “Google Maps API” provided by Google Inc. (Google) for the visual display of map material. When using Google Maps, Google also collects, processes and uses data regarding the use of the Maps functions by visitors to the website. The terms of use for Google Maps can be found at Terms of Use for Google Maps.
Further information on Google’s privacy policy can be found at: https://www.google.com/intl/de/policies/privacy/.
SSL connection
In accordance with the legal provisions of Section 13(7) of the German Telemedia Act (TMG), this site uses SSL encryption, which can be recognised by a padlock symbol in your browser’s address bar. When SSL encryption is active, transmitted data cannot be read by third parties.
User rights
You may request information about the personal data stored about you at any time and free of charge. Your rights also include the right to have such data blocked or deleted. Statutory retention obligations remain unaffected by this.
Order processing in the online shop
We process our customers’ data as part of the ordering process in our online shop to enable them to select and order the chosen products and services, as well as to facilitate payment, delivery and fulfilment. The data processed includes inventory data, communication data, contract data and payment data, and the data subjects affected by the processing include our customers, prospective customers and other business partners. Processing is carried out for the purpose of providing contractual services in connection with the operation of an online shop, billing, delivery and customer services. In doing so, we use session cookies to store the contents of the shopping basket and persistent cookies to store the login status. Processing takes place to fulfil our services and carry out contractual measures (e.g. processing orders) and to the extent required by law (e.g. legally required archiving of business transactions for commercial and tax purposes). In this context, the information marked as required is necessary for the establishment and performance of the contract. We disclose the data to third parties only in connection with delivery, payment or within the scope of legal permissions and obligations, as well as where this is based on our legitimate interests, about which we inform you in this privacy policy (e.g. to legal and tax advisers, financial institutions, freight companies and public authorities). Deletion takes place upon expiry of statutory warranty periods and other contractual rights or obligations (e.g., payment claims or performance obligations arising from contracts with customers), whereby the necessity of retaining the data is reviewed every three years; in the case of retention due to statutory archiving obligations, deletion takes place upon their expiry.
External payment service providers
We use external payment service providers via whose platforms users and we can carry out payment transactions. These payment service providers may include, each with a link to their privacy policy: PayPal (https://www.paypal.com/de/webapps/mpp/ua/privacy-full). In the context of fulfilling contracts, we use payment service providers on the basis of Article 6(1)(b) of the GDPR. Furthermore, we use external payment service providers on the basis of our legitimate interests pursuant to Article 6(1)(f) of the GDPR in order to offer our users effective and secure payment options. The data processed by the payment service providers includes master data, such as name and address; bank details, such as account numbers or credit card numbers; passwords, TANs and checksums; as well as details relating to the contract, amounts and recipients. This information is necessary to carry out the transactions. However, the data entered is processed and stored solely by the payment service providers. This means that we do not receive any account or credit card-related information, but only information confirming the payment or indicating that it has been declined. In certain circumstances, the data may be transferred by the payment service providers to credit reference agencies. The purpose of this transfer is to verify identity and creditworthiness. In this regard, we refer you to the terms and conditions and privacy policy of the payment service providers. The terms and conditions and privacy policy of the respective payment service providers apply to payment transactions; these are available on the respective websites or within the transaction applications. We also refer you to these for further information and for the exercise of your rights of withdrawal, access and other data subject rights.
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